Preserve the file
Your request was received
Gather the sewer scope video, inspection report, Utilities case number, invoices, policy information, and property records for the follow up.
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Evidence, not decoration
Prepare the file before the follow-up
Recorded footage, utility case information, prior invoices, and written proposals make the next conversation more specific.
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Before approving work
Confirm provider identity, license, camera findings, method, permits, exclusions, restoration, warranty, and price.