Locate the failure before assigning the bill

Who pays for the sewer service line in Colorado Springs?

Colorado Springs Utilities identifies private wastewater service line repairs as the property owner's responsibility. During a backup, Utilities should first determine whether a blockage exists in the public main.

Also searched as: Colorado Springs sewer lateral responsibility, who owns sewer service line, Utilities sewer backup claim, service line insurance

Local dispatch request

Request sewer-line help

Tell us what is happening. Your request is saved for local service matching.

Evidence, not decoration

Use visual evidence to define the scope before choosing a method

These images show the two records that matter most: the local access route and the method-specific evidence needed to compare a repair scope.

Request a documented inspection
Sewer inspection equipment staged at a Colorado Springs residence
A Colorado Springs repair decision should begin with a recorded route, measured distance, and footage that can be reviewed.
Sewer locator technicians marking a private route toward the public street
Responsibility depends on where the defect sits, not where wastewater first appeared inside the property.

The private service line connects the property to the utility main

A camera distance should be related to the surface route and connection. The location determines whether the issue is on the owner maintained service or in the utility main. A property line alone is not a camera station.

Ask for feet from the access point, a locator mark, and confirmation that the main connection was reached.

Main blockage and private line failure follow different paths

When a utility main blockage caused damage, the Utilities backup policy governs investigation and possible assistance. When the main is clear and the defect is on the private service, the owner arranges repair and applicable permits.

Ask about service line and resulting damage separately

A homeowners policy can treat the buried line, access excavation, indoor damage, wastewater cleanup, and surface restoration differently. The Utilities policy is not a substitute for insurance and insurance is not proof of utility responsibility.

Primary references

Local rules and utility sources used on this page

Continue the decision

Related local guides

Straight answers

Questions homeowners ask before they approve work

Open a question to see the practical answer. Every answer shown here is also represented in the page’s FAQ structured data.

ResponsibilityDoes Colorado Springs Utilities repair my private sewer line?

Utilities states that private service line repairs are the property owner's responsibility. It investigates whether the public main is blocked during a backup.

InsuranceWhat is the possible $12,500 assistance?

The Utilities backup policy describes discretionary voluntary assistance in certain qualifying main blockage situations. It is not general private line coverage.

PermitsDoes private sewer repair need a plumbing permit?

PPRBD administers plumbing permits. The contractor should identify the permit and any city right of way requirement.

Request sewer help